1.
Introduction
The Electronic Product Code (EPC), enabled by Radio
Frequency Identification (RFID), has the potential to bring important benefits
to individuals, businesses and society as a whole.
EPC systems use wireless
technology to transmit or receive product serial numbers between tags to
readers. It is regarded as a likely successor to barcode inventory tracking
systems. The technology enables businesses to manage logistical operati ons more
efficiently, benefits individuals by increasing safety in the food and
prescription drug supplies, and increases convenience and product availability
at retail. At the same time, business recognizes that attaining these potential
benefits is likely to involve significant amounts of data exchanged between EPC
readers and related systems. The systems and readers don't track personally
identifiable information, but personally identifiable information may be
associated with such information in certain retail situations. Because of the
potential for personal information to be associated with EPC data at the point
of sale, privacy concerns have been raised with respect to EPC systems. Business
acknowledges the validity of such concerns, and is committed to complying with
applicable laws and frameworks while deploying and operating EPC systems
responsibly so that individuals can enjoy the benefits of this
technology.
Balancing the values of individual privacy with the drive for
an open and competitive economy is not about achieving a fixed and timeless
legal solution. It is an ongoing process that needs to be responsive to new
technology to enable users to gain the potential benefits of the technology, and
to enable business to benefit from more efficient methods and new
opportunities.
ICC, as the world's business organization, has adopted
these principles on responsible deployment and operation of EPC Systems to
ensure that business practices which impact individuals are responsible and
consistent with legal requirements, well-established best practices and business
ethics.
1.1 EPC
Explained
EPCs are the next generation of product identification.
Each EPC is divided into numbers that identify the manufacturer, product type
and serial number. In this way, an EPC is able to uniquely identify an object in
the supply chain. An EPC is carried by a tiny silicon chip with an antenna to
reflect product data using radio waves (RFID). By attaching EPC tags to pallets,
cases and product packaging, a company can track its products at every point in
the supply chain. EPC creates cost-efficient, real-time accurate information
about the location of items, the history of items and the number of items in the
supply chain. It should be stressed again that EPC tags utilize information
about products not people and contain no personally identifiable
information.
Since the late twentieth century, RFID has been used in such
items as highway toll tags in passenger vehicles and employee security passes.
With further miniaturization in the early twenty-first century, EPC tags can now
be placed on virtually any object, from a bottle of hand lotion to an automobile
part. When within the limited range of an EPC reader, the data generated from an
EPC tag can be used by computers to identify precise information on the product
to which the EPC tag is attached and its location. Unlike bar codes, however,
EPC tags do not require direct line of sight to be read and have the capability
to identify not only the brand and model of the product, but the unique item of
that brand and product. This is an essential improvement for food traceability
that can identify potential health issues from the feedlot to the packaged
product. This traceability offered through use of EPCs also permits more
effective product recall and targeted consumer health and safety alerts for
products such as drugs, small electrical appliances, toys and other household
goods.
EPC tags are readable within very limited distances depending on
region, frequency, operational environment, antenna size, and whether or not the
chip is equipped with a power supply. For example, at this point in time the
distance is generally less than 4 meters in Europe and 7 meters in the United
States. While line of sight access to an EPC tag enhances readability, it is not
required as with a bar code. This aspect of the technology has prompted concerns
based on futuristic scenarios of ubiquitous readers in fully aware environments
and drive-by scanning of houses. In reality, these scenarios in no way represent
the current or likely state of the technology. Because increasing reader power
requires significant overhead, such powerful readers would be prohibitive in
cost, and inconvenient in size.
Supply chain applications:
RFID
and the ability to " read " product information without needing line of sight
reading of the EPC tag, enables significant improvements in efficiency for
logistics, inventory control, transport and security. Many of the benefits
related to supply chain are the results of greater and more detailed information
flows on the back end that are not obvious to consumers and do not implicate
consumer personal identifiable information.
Business to consumer
benefits:
EPC systems are also expected to allow businesses to explore
new ways to meet consumer needs, reduce their costs and maintain their
inventory. The advent of commercial applications for EPC systems for consumer
products creates new opportunities for businesses to improve their operations
and for consumers to benefit from the application of the technology. The
commercial ramifications of these developments are significant.
Apart
from using of EPC tags to improve efficiencies and competition in the supply and
distribution chain, there are numerous demonstrable benefits to consumers
including identification of counterfeit products, faster product recalls,
enhanced product availability, improved warranty service and potentially faster
check-outs. It is apparent that for consumers to realize some of these benefits
- for example, the ability to be notified about product recalls or warranty
service issues - some record linking the consumer to the product he/she has
purchased is essential.
As applications of the technology move from the
back end to the point of retail sale and beyond, and involve the potential
association of personal identifiable information, legitimate concerns over the
non-obvious nature of the collection and potential for misuse of such
information must be addressed, based on the actual and realistic potential use
and capability of the technology. To achieve the societal benefits of EPC
systems in their numerous beneficial consumer and business applications, public
education, understanding and constructive dialogue will be paramount. Business
should foster education to ensure greater public understanding about EPC
systems, related consumer benefits and the means to address privacy
concerns.
1.2
Existing Frameworks:
As stated above, EPC applications can
collect detailed information about the product and location, but not information
about individuals. However, this product and its location information can be
associated with information about individuals in related systems. Where that
occurs it does so under existing frameworks related to the collection and use of
perso nal information under privacy and consumer law. The process by which
EPC/RFID information is associated with personal information is not dissimilar
to how personal information may be associated with current logistical support
and inventory control data. Product information in today's bar codes can be
associated with personal identifiable information at point of sale in credit
card and loyalty card transactions. The ability of companies to associate and
use that information is controlled by the legal environment in which the company
operates, and policies that those companies have adopted related to consumer
information. This framework is not meant to replace or modify those laws and
their application, but rather to provide practical guidance to companies on
responsible principles upon which to base practice and deployments.
These
principles have been drafted to be consistent with the 1980 OECD Guidelines on
the Protection of Privacy and Transborder Flows of Personal Data.
1.3. Self-Regulatory Guidance
ICC, as the world business
organization, promotes high standards of business ethics through the development
and dissemination of rules, including codes and guidelines on how business
should direct its efforts to assure that business practices which impact
consumers are responsible. As a global multi-sectoral organization, ICC codes
serve as international standards that are used to develop regional and national
codes by industry sector groups and by regional and national self-regulatory
bodies. World business agrees that effective self-regulation that is compliant
with applicable law is the system that, through a combination of best practices
and determined enforcement, can best inspire consumer confidence. Government's
role is to provide the basic national and international framework of laws and
regulations for business operations and that essential role will continue to
evolve. Voluntary approaches minimize competitive distortions and transaction
costs associated with regulatory compliance, while at the same time inspire many
companies to go beyond the regulatory baseline, thus often eliminating the need
for further legislation.
Industry has an interest in implementing EPC
systems in a way that takes into consideration the interests of all
stakeholders.
Successful use of EPC systems depends upon innovation.
Working together, commercial sponsors can create a transparent, enabling
framework that encourages responsible innovation, both domestically and
internationally. As with any emerging industry, the protection of intellectual
property rights and progressive trade policies are essential to ensure continued
innovation and to stimulate investment in EPC technology. Business is also
committed to working together with regulators on the privacy and data protection
aspects of EPC.
Through close cooperation, interested parties should do
their utmost to prevent the emergence of a patchwork of different obligations
with respect to the use of EPC systems. Business will continue to work with
policymakers to increase awareness and understanding of the technical and
privacy aspects of commercial use of EPC, taking a cooperative approach to
better inform policy decisions.
1.4. Responsible EPC Deployment and
Operation
To the extent that EPC systems are covered under current
laws governing privacy, compliance is of course a requirement. From the broader
standpoint of ethics and responsibility, notice to individuals, e ducation and
choice, as well as compliance with applicable laws, are essential elements of
responsible deployment and operation of EPC systems. Accordingly, ICC has
developed the following principles to guide the deployment and operation of such
use:
ICC Principles on EPC deployment and
operation
Article 1 General
1.1 Use of EPC systems and related
technology should be legal, decent, honest and truthful.
1.2 Notice is an
essential element of responsible EPC deployment and operation.
1.3
Consumer choice, where possible and appropriate, is an essential element in
developing consumer trust and acceptance.
1.4 Education is key to
fostering common understanding of EPC systems.
Article 2
Information and Choice
2.1 Consumer products or their packaging that contain EPC tags should
be labelled accordingly.
2.2 If an EPC tag on a consumer product is not
contained in discardable packaging, information on the location of the tag
within the product should be provided to consumers, along with information
whether they have an ability to remove or disable EPC tags from the products
they acquire.
2.3 Retailers, and where relevant, other consumer facing
parties in the supply chain should provide consumers with accurate information
concerning the use of any personal identifiable information generated through
EPC systems. When collecting data, companies should use, disclose and protect
personal identifiable information in compliance with all applicable laws and
fair information principles.
2.4 Consumers, where appropriate, should be
given the opportunity to refuse the transfer of any personally identifiable data
to another organization.
2.5 Consumer preferences related to the
disclosure of personally identifiable information should be respected to the
greatest extent, except where disclosure is required by law or where it is
necessary to accomplish the purpose of the transaction.
2.6 Mechanisms
should be explored to allow consumers further control of EPC tags on an
economical, efficient and reliable basis.