Wireless! The next phase of the Internet revolution is here! The advent of small, lightweight, user-friendly wireless devices, such as internet-enabled cellphones and wireless PDAs, coupled with cutting-edge Internet application development, allows organizations to collect and distribute data in ways that were unimaginable a few years ago. Mobile computing practice is a TCS initiative to develop cutting-edge solutions and applications for the mobile enterprise.

Our competencies

	TCS is a mobile information solution developer, which, coupled with its rich experience in systems integration and our large technology bandwidth, enable it to deliver end-to-end business solutions in various mobile computing segments.
	TCS has a rich experience on a vast technology bandwidth in developing solutions catering to the unique needs of its customers. We have already executed more than 20 assignments in the mobile computing segment for our customers worldwide.
	We have an ability to capture and deliver virtually any content to any device.
	We are committed to providing secure, real world, on-the-move solutions that meet unique needs, working on the evolve, embrace and extend philosophy.

Our offerings

'Think' offerings

	Mobile-ORG
	TCS's mobile-ORG service offering introduces organizations to the wireless and mobile computing world and assesses the business needs for delivering a secure mobile information solution. It provides organizations with a step-by-step guide to transform into a mobile organization. The consultancy model addresses the issues of mobility, information security, business information accessibility, organization structure, critical business process, etc. Such a representation is used to derive the mobile computing architecture.
	WE-Secure
	TCS's wireless security offering provides a comprehensive solution to secure enterprise wireless solutions. It includes strategy, design, audit and implement, secure wireless networks and solutions.

'Build' offerings

	Development and systems integration solutions
	We undertake development of enterprise solutions across various industry verticals on mobile platforms bearing in mind the investment in existing technologies and extending them to the wireless platform with minimum investment.

Key elements of this offering are:

	PDA applications
	We undertake application development and consultancy services to provide secure mobile applications on Palm OS, Symbian EPOC, Windows CE, RIM and J2ME-enabled devices.
	Wireless internet solutions
	We enable implementation of solutions on wireless Internet technologies like WAP, SMS, Palm.Net, VoiceXML and i-Mode.
	Multi-channel systems
	We develop generic solutions to provide information to any device, anywhere, anytime using multi-channel technologies like XML and SOAP and systems integration on top of Oracle 9i ASWE, Microsoft .NET mobile, Symbol Technologies and other platforms.
	WISP-m-payment platform
	Through our alliance partners, we offer an integrated, secure and convenient mobile payment platform to perform m-Commerce transactions using mobile devices for people on the move.

	Infrastructure solutions
	Through our alliance partner, we provide our customers with wireless gateways (for WAP and SMS), WAP push stack, browsers for desktops and PDA devices, alert handling assistants, and other solutions. We have the capability to develop and deploy services around them that cater to the unique needs of our customers.

Industry-specific offerings:

	Insurance industry
	PDA-based insurance quotation system gives a quick quote for any product and serves as an electronic rate book for insurance sales consultants. A life insurance advisor takes a set of questions from the customer and suggests a life insurance product enabling a customer to take faster decisions. The claims management system is a PDA-based solution for loss assessors / surveyors that provides quick access to the allocated assessments they have to do.
	Retail industry
	Manufacturers and dealers can benefit from the Dealers On Move solution that minimizes data capture errors, paperwork and facilitates faster sales. Schedules and routing information on the move is a PDA-based solution for transportation agents, to quickly process the delivery data, damage and return data at the customer site. Mobile warehouse management system, a wireless LAN-based PDA system can provide accurate real-time inventory information, keeping track of inventory entering and leaving the warehouse with minimal human interaction. Automated data capturing system will provide more accurate inventory measurement, yielding benefits in terms of reduced need for risk stock, shorter cycle time and lesser labor costs.
	Healthcare industry
	PDA-based pharmacy sales force automation system caters to the needs of medical representatives. Hospital ward management, a mobile application, will facilitate the doctor's work on scheduled ward cases. Medical equipment service agents' call management system will facilitate the medical equipment-servicing technicians to work on scheduled cases and manual cases.

Framework-based solutions:

	Mobile data collection framework
	A framework that provides the underlying architecture for field data collection and synchronization (with centralized information system) on diverse PDA platforms.
	Mobile call center
	A generic call center framework with a multi-channel interface -- available over web, WAP and SMS for users and administrators to log and assign calls, track status, view solution details and more -- anywhere, anytime.
	Banking anywhere
	CS Mobile eBankWorks is an internet banking system that provides features like online balance inquiry, list of transactions, funds transfer, stop payment, bill payment, financial alerts, etc, over web, WAP and SMS channels.

'Operate' services

	Maintenance
	TCS provides maintenance services for mobile platforms and solutions. The scope includes set-up, integration, enhancements, system support, among others.

Credentials

	For a leading US-based organization, TCS developed an extension of their corporate extranet to deliver information on Palm VII and RIM Blackberry devices online, anywhere, anytime.
	For a UK-based general insurance organization, TCS has developed an insurance advisor solution for sales agents to facilitate policy selling in the field. The implementation is on a PalmOS-based device and the information is synchronized periodically with a DB2 database at the back-end.
	For a leading FMCG organization in Japan, a Windows-CE based solution to support pre-sales data gathering and analysis, while field representatives are on the move. Information synchronized with the back-end decision support system on a daily basis. The solution replaces the existing paper-based feedback mechanism, which has reduced the cycle time of analysis from 3 weeks to an almost daily basis.
	For a leading appliance manufacturer in the US, a PalmOS and barcode scanner solution to track delivery of appliances to customers and capture signature and other details almost online.
	For a leading entertainment company in Finland, a gaming application was developed by TCS. It uses pre-defined keywords as SMS messages to track commands from various players and take necessary action.
	For a leading retail product vendor in USA, which manages stocks and goods in a retail warehouse. The stock information is captured on a palm device and sent over the wireless LAN, set up in the warehouse, to the main server of the organization.
	For a leading cellular operator in Europe, TCS had audited and defined architecture for infrastructure platforms for managing new mobile data services.
	For a leading pharmaceutical company in Asia Pacific, TCS had developed a solution for medical sales representatives on handheld PCs running Windows CE, to track, control, manage and report their daily activities.