Design and manufacturing services provider taps RiverOne for software to manage supply chain programs

Irvine, CA – September 30, 2003 – Design and manufacturing services (DMS) provider Universal Scientific Industrial Company (USI) has tapped solution provider RiverOne for a software suite to manage global supply chain programs.

USI, headquartered in Taiwan, focuses on product development and capability enhancement in the areas of computing, communication, mobile and application specific devices, components and modules.

The company is using RiverOne's INTERACTIVE software suite to power global inventory hubs, including vendor managed inventory (VMI) programs, for the USI customer base.

RiverOne says that INTERACTIVE will provide all USI customers, third party logistics providers and employees a singular, private view into products at rest and in motion. Real-time alerts will notify users of critical supply chain events, which can be acted upon through the user interface, or their existing enterprise resource planning (ERP) or supply chain management (SCM) software.

Companies will be able to connect and exchange information through different electronic standards such as electronic data interchange (EDI), XML and RosettaNet, as well as through a multi-language, Web-based user interface.

"We work closely with our customers to ensure that our services consistently exceed expectations," said Luke Chu, chief information officer of USI. "We recognize the need for a single environment to communicate, view and manage supply chain information across multiple tiers and diverse geographic locations. After evaluating many technology providers, we have determined that RiverOne will provide the most value to USI and its customers."

USI has experienced positive results associated with its deployment of RiverOne INTERACTIVE. Employee productivity gains have been reported due to the automation of supply chain processes, proactive notification of exception events and the ability to quickly respond to supply chain issues, according to RiverOne. In addition, USI has been able to reduce finished goods inventory and improve days-to-cash.