The software is an integrated system for POS and store operations, merchandising
planning and analysis, and customer management / CRM.
KEY BENEFITS: • World class user interface • Truly global capabilities •
25,000+ installations • Running in over 70 countries • 18 languages
KEY FEATURE AREAS: • Point of Sale • Inventory and Merchandise Management •
Customer Management / CRM • Full Back-Office / Central Office • Receiving,
Transfers, Sales Orders • Layaways, Returns, Gift Registry, Kiosks, etc. • Call
Center / e-Commerce / Order Fulfillment • Employee Management • Data Exchange •
Multi-Currency, Multi-Language, Global Tax Handling • Complete Loss Prevention
Features
Retail Pro® POS
Retail Pro offers ease of use and fast accurate checkouts to reduce human
error. POS Cash Drawer and Receipt Functions Retail Pro POS rings up sales like
any register, but faster. All data is captured for analysis, and inventory is
updated in real time. The program drives an interactive cash drawer, receipt
printer, bar code scanner, shopper display unit, and magnetic card stripe
reader. Retail Pro is compatible with the IBM SureOne™ Point of Sale unit. The
Point of Sale terminal can be a single, stand-alone unit or part of a network of
multiple POS terminals and other workstations.
Retail Pro® Stock Replenishment
A retailer cannot depend on instinct alone for rapid, accurate response to
the marketplace. It is critical for the latest information to be at their
fingertips in order to make accurate buying decisions. Not knowing which items
and how many to buy has severe consequences for a retailer. Overbuy an item, and
you are stuck with worthless product, not to mention your cash flow dries up.
Under buy, and you run into lost sales, as well as decreased customer
satisfaction.
Retail Pro® Customer Relationship Manager (CRM)
Retaining customers is vital to a retailer’s success. However many retailers
do not who their best customers are, or how to contact them. Just because a
customer spends a lot of money in your store on one visit does not equate to
future dollars to your store.
Retail Pro® Reports
Reports are an essential component to making good business decisions. Knowing
which items to discontinue, which customers you should be contacting,
With Retail Pro’s built in report designer you are able to create or modify
reports with ease. Understanding your data is critical to making key business
decisions. Without this capability other retailers are dependant on their
software provider for even the slightest change to a report. This is your
software, you should not be held hostage by your software company to use it!
Retail Pro® e-Commerce
Whether you currently have an e-commerce site, or you are looking to expand
to the web, Retail Pro has a solution for you. By using our E-commerce
Integration module (ECI) hundreds of retailers have been able to link their
website to their store site. Orders taken online, are sent down to the store
sites for fulfillment.