A foremost international plastics supplier, Steere Enterprises was
founded in 1949 and has been on the leading edge of process development ever
since. The company produces a wide variety of products using three main
manufacturing processes: dip molding, blow molding and their patented Dual
Process™ overmolding technology.
In the 1950's Steere was the manufacturer behind the molded
plastic coin purse craze during which more than 20 million bendable coin
carriers were sold. In 1961, Steere pioneered the development of dip molded
automotive seat belts for General Motors.
One of the best results of Steere's technical expertise is its
Dual Process ™ patented overmolding process, which is used exclusively for the
company's automotive business. Combining blow molding and injection overmolding,
this connective technology reduces component weight and cost while meeting
stringent end-use requirements. This innovative process has been the key driver
of the Steere's growth in recent years.
In the past twenty years, Steere has focused its core efforts on
the automotive industry making under-the-hood air induction ducts and assemblies
which are used to precisely route air-flow within the engine compartment.
Automotive business now accounts for three-quarters of its business. The
company's consistent growth is the driving force behind a new 54,000-square-foot
dip mold facility at its headquarters in Tallmadge, Ohio.
A recognized leader in the plastics molding industry, Steere has
received numerous honors from customers and the industry including:
- Chrysler Gold Pentastar Award
- Purodenso Supplier of the Year
- Fiskars Supplier of the Year
- O'Cedar Vining Supplier of the Year
- Governors Safety Award
As Steere Enterprises focused on growing its technical expertise
and innovative product offerings, the need for consistent quality information
regarding every aspect of the business became more than apparent. It became a
critical juncture in the company's progress. The company used a hodge-podge of
systems with a profusion of spreadsheets and pockets of data islands throughout
the company. With each department using a separate spreadsheet package, the
capacity to share data was very limited as well as inconvenient. A fully
integrated ERP system was necessary to overcome each department's isolated data
and establish a common system to unite operations.
Steere began an extensive evaluation process to find the right
system. This process included a needs analysis, an RFP with responses from
numerous vendors, detailed interviews with the top six vendors and the final
selection of Enterprise IQ from IQMS, based in Paso Robles, Calif.
Designed to add business intelligence to the manufacturing
enterprise, EnterpriseIQ uses the latest technological advances to delivery the
industry's most comprehensive single-source single database ERP system.
EnterpriseIQ does not rely on third-party interfaces to achieve its broad range
of functionality. Instead, IQMS uses a single source database in an
easy-to-manage, cost-effective environment, powered by Oracle®, the world's
number one database. The single database solution provides value in data
visibility, virtually eliminates interface customization and provides a smooth
path for upgrading. In fact, IQMS provides free upgrades for all seat licenses,
making the system more economical over the long term.
With a strong foundation in the plastics industry, EnterpriseIQ
provides plastics manufacturers like Steere with a solution that fits well with
their business and expands functionality with emergent requirements
More than any other system, EnterpriseIQ offered the most complete
data integration capabilities where accurate data from the production process
populates the entire system. This was most evident in the way EnterpriseIQ
integrates its RealTime module, which tracks machine production in real time,
and with the use of scanners in conjunction with the Wireless Warehouse
Management module. The ability to add modules as Steere grows contributed to
their interest in EnterpriseIQ.
System maintenance was another critical factor for Steere.
EnterpriseIQ's perpetual license, which provides all upgrades at no cost with
each seat license, adds financial value to the overall cost of ownership. Steere
had expected to add a full-time system administrator with its new ERP system.
IQMS' ease of administration and support made an additional employee
unnecessary, adding even more value to the overall EnterpriseIQ system.
Within six months from the contract signing in June 2002, Steere
completed the EnterpriseIQ implementation including the core system and
additional modules such as RealTime, Wireless Warehouse Management, EDI,
Quality, CRM and Accounting.
Steere Enterprises currently has 31 concurrent EnterpriseIQ
licenses with approximately 50 users, 33 machines connected to and automatically
monitored by RealTime and multiple scanners in use with the Wireless Warehouse
Management module. Steere uses EnterpriseIQ at its two manufacturing facilities,
which operate 24/7, as well as its warehouse located on the company's
campus.
As the EnterpriseIQ system is continually updated with new
information, everyone in the company is working with the same up-to-the minute
data, which has a made significant difference in the way decisions are made and
the speed with which the company moves forward.
As an automotive supplier, Steere Enterprises relies on Electronic
Data Interchange (EDI) to process business transactions with their automotive
manufacturing customers. The EnterpriseIQ EDI translator assists and expedites
the exchange of critical business data, enabling Steere to meet their customers'
demands for processing EDI transactions.
Since EnterpriseIQ's EDI is natively integrated with the system,
no cumbersome third party interfaces are necessary. EnterpriseIQ's EDI
translates incoming files directly and automatically generates outgoing files
for transfer back to customers and suppliers. EDI eliminates manual data entry
of incoming forecast and releases, and provides accurate generation of outgoing
messages such as Advanced Shipping Notices. The EDI interface accommodates
various industries including the AIAG supply chain recommended business
practices for EDI implementation. IQMS also offers programming services to
create templates for inbound and outbound files and can provide training to
customers who can then manage their own templates
Before EnterpriseIQ, Steere relied on faxed information that was
re-keyed into their system. As the number of company's trading partners grew, so
did the challenge of maintaining data integrity with this approach.
The EnterpriseIQ EDI system has improved customer service, and allowed the
company to grow without adding to the data entry overhead while at the same time
improving data integrity.
For manufacturers like Steere, EnterpriseIQ's RealTime Production
Management system provides a true execution solution for implementing lean
strategies. RealTime gives manufacturers the substantial capacity to reduce
waste and optimize production with verifiable results.
Steere connects 32 machines at two plants to EnterpriseIQ's
RealTime system, which collects production data at the machine level and feeds
it into the system. Using RealTime, management and shop floor supervisors can
see exactly how each machine is performing at any given time.
On a job-by-job basis, Steere realizes significant production
gains from this detailed information. The company uses RealTime to:
- Monitor total cycle times for each job to track progress and
determine exact completion time.
- Use historical data, by job and by machine from monitored cycled
times, to maximize the scheduling of future jobs.
- Monitor rejects by machine and by tool to make improvements.
- Improve production reporting.
- Reduce manual data entry and improve data quality in the system.
- Cross production information with preventative maintenance module
to schedule maintenance inspections and updates.
- Collect data by work order, part number to improve inventory.
- Print barcode labels for improved inventory tracking.
Clear visibility of data is one of the principal benefits Steere
receives from EnterpriseIQ, and this visibility has significant bottom-line
benefits. The company is able to close its financial books more efficiently and
whereas in the past it would take days to count inventory, it now takes hours.
Steere can grow without adding headcount, which has significant financial
savings for the company.
"We got more than we thought we were going to, " said Curt Brown,
CFO at Steere Enterprises.
With EnterpriseIQ, Steere can look at efficiencies and
profitability on a specific job, which is something the company was unable to do
before implementing EnterpriseIQ. According to Brown, EnterpriseIQ allows Steere
to analyze data to see where cost structure improvements can be made. This is
only possible with the data provided by EnterpriseIQ.
On a long-term basis, Brown believes Steere made the right choice
with EnterpriseIQ. According to his recent research, some of the systems Steere
evaluated in 2002 are no longer on the market whereas IQMS' EnterpriseIQ is
positioned to meet and exceed Steere's needs now and in the future.