The operations and business support systems (OSS/BSS) are critical
to a true User-Centric Broadband services offering, and the evolving network
landscape is shaping the OSS/BSS.
The three principal areas of the
OSS/BSS - fulfillment, assurance and customer care/billing - need to adapt to a
user-centric world. Drawing upon our worldwide experience and practical
expertise, Alcatel has packaged in-house and strategic partner products with
professional services to deliver best-of-breed modular turnkey OSS/BSS
solutions. Our solutions can address an area independently, and can be offered
on their own or in conjunction with consultative services as part of the service
provider's operational process.