JMK/IIT, a long-time valued supplier to many of the nation's largest hardware
retailers, stocking their shelves with everything from the latest mechanized
screw drivers to tape measures and spray paint guns, had breached a growth ring
where their existing infrastructure handling order fulfillment and order
delivery activities had reached its limits. Shipping the right products to the
right client, on time and in sufficient quantity to meet customer needs, was
becoming a daily operational struggle. With customer service level agreements
(SLAs) in jeopardy, JMK/IIT needed to move to a demand-driven inventory model.
Fast.
JMK/IIT hit the nail on the head by achieving best-in-class
customer service levels through the implementation of Integrated Warehousing
Solutions IRMS Warehouse Management System. Every day, all across the nation,
do-it-yourselfers walk into hardware stores, promotional flyers in hand, and
walk out satisfied, not disappointed by an empty shelf, and having paid the
advertised sales price for a first-class product delivered to the retailer by
JMK/IIT. |
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