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IT Asset & Inventory Management

ServiceDesk Plus offers accurate IT asset management & network inventory tracking functionality covering both hardware and software, across Windows and Linux workstations. You can scan Windows domains or individual sub-networks and auto-discover workstations. Using an agentless architecture, ServiceDesk Plus provides complete and in-depth hardware & software inventory reports. Using scheduled audits you can track asset changes over time.



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Network Asset & Inventory Management
General Details - Windows Workstation

Features

  • Complete hardware inventory covering computer, CPU, hard-disk, peripherals, ports and NIC.
  • Lists all installed software packages.
  • Windows and Linux support.
  • Ad-hoc and scheduled asset management audits.
  • Audit Diff Report showing New and Missing software.
  • Ability to attach assets to scanned workstations.
  • Ability to manually add missing software.

Benefits

  • Automatically track all hardware and software across Windows & Linux machines (complete network inventory management system).
  • Enhance HelpDesk productivity by presenting accurate inventory information.
  • Identify unlicensed software installations.
  • Know who is running prohibited software.
  • Generate web reports that can be printed or emailed.