To provide dramatically enhanced access to data for all managerial personnel within Finnaren and Haley (F and H), and to functionally operate all areas of the company with a single ERP software system. Prior to February of 2004, F and H utilized several outdated, non-interactive software systems to manage its manufacturing operations. This usage resulted in numerous business process issues for the company.

First, regulatory reporting was plagued with redundant data due to the overuse of Excel spreadsheets.

In fact, the Excel files had reached a breaking point from the sheer level of data.

Second, nightly batch transfers over a 9600 baud modem slowed communications with their twenty-four distributor points.

Slow system transfers often hindered data transmission in FandH stores, causing further delays in reporting and administration.

Third, the current system was unable to handle the volume of data required to change the price structure, forcing price alterations to be manually delivered to the stores.

And overall, reporting was a cumbersome task that had to be conducted solely by the IT department.

* Solution - the data accessibility and business process issues of F and H required a single, modern ERP system that could seamlessly link all manufacturing operations, particularly accounting, sales, purchasing, inventory, environmental reporting, production, POS, and laboratory functions.

Due to the flexibility and integrated functionality of the DEACOM accounting and ERP software system, F and H selected DEACOM software.

All phases of the DEACOM software system, including retail POS, were implemented by December of 2005.

Now with DEACOM, all F and H retail stores are 'live' with real-time transactional posting.

Nightly transfers of data have been eliminated, and price changes issued at the corporate level are instantly functional at all stores.

Retail inventory is visible to corporate, as well as other stores.

Environmental record keeping is automated, and summary totals generate automatically.

F and H receives up-to-date customer credit information, including all store transactions and payments made.

Operational data is accessible to all F and H managers within the DEACOM software system.

Obsolete inventory has been identified, removed, and tracked online.

The previous paper method of maintaining quality control tests and results has been replaced by the electronic DEACOM software system.

All laboratory development within FandH is now conducted online.

* Result - F and H has noticed drastic results since the complete installation of the DEACOM business software system.

Inventory has been reduced, the cost of carrying out environmental reporting has been decreased, pricing information is released faster, and there is less demand on the F and H IT staff.

Fran Connell, CFO of Finnaren and Haley, explained further, 'There is such a difference in our business operations with the DEACOM software system in place.

Data is easily accessible, reporting is a 'breeze', and POS is accurate and accountable.

Overall, the DEACOM software system played a large role in making us as efficient as we are today.'